Account Manager (Director) - Social Impact

Job Locations US-NY-New York | US-DC-Washington
Public Relations
Regular Full-Time


Porter Novelli is a global purpose communication consultancy with offices across the US and internationally in London, Mexico City, and Canada. Our mission is to work with clients to find their authentic ambition to make a positive impact on society. We craft a unique brand position and build internal and external communication strategies that drive perception and the bottom line. We know that having a clear purpose is essential to building a customer base that will support and advocate on behalf of any organization in any situation. And we can prove that companies with recognized values and vision perform better, year over year. This is our value proposition and our heritage. It’s what sets Porter Novelli apart.


The Role

We’re looking to hire an ambitious and proactive Account Manager to manage teams for a few well-known foundations and corporations. The ideal candidate has a track record of building strong client relationships, coaching and mentoring staff and rolling up her sleeves on the day-to-day work. Responsibilities include creating and executing strategic campaigns, securing top-tier media coverage, crafting compelling messaging, proactively identifying trends and driving thought leadership and executive visibility for clients to engage in relevant conversations. Come work on world class brands in a purpose-driven organization that consistently creates impactful, award-winning campaigns.

What You Will Be Doing

  • Manage day-to-day relationships with clients
  • Provide strategic counsel to clients on a range of topics and issues
  • Help create and prepare integrated communications plans, including earned media outreach, paid media integrations, social and digital media engagement and thought leadership and executive visibility
  • Support the execution of these plans, including but not limited to:
    • Researching and pursuing speaking engagements and awards
    • Creating compelling written content for a variety of owned, earned and paid channels
    • Identifying and executing opportunities to amplify stories through paid media
    • Securing press coverage for company news and stories
    • Pitching executives for profiles and Q&A opportunities
    • Drafting and pitching byline articles
  • Craft stories and conduct outreach to business and trade media, especially corporate social responsibility (CSR) and Sustainability media
  • Maintain a strong knowledge of client business and industry; proactively identify trends and share with account teams and clients
  • Draft written materials including message guides, client correspondence, case studies, news releases, pitch letters, briefing documents, and issue briefs
  • Help lead client calls and meetings and respond to client’s requests, with a goal to build trusting client relationships
  • Conduct research on a range of topics including the client, their industry, key issues, competitors, and key stakeholders
  • Help pitch new business opportunities

The Experience That Will Contribute To Your Success

  • A background in corporate communications; you have likely been practicing your craft for 6-8 years
  • Self-motivated, takes initiative and follows through – anticipates client needs
  • A clear understanding of the stories reporters and editors are interested in covering – creative storytelling
  • Ability to analyze complex topics quickly and succinctly to inform/counsel clients
  • Existing relationships and the ability to quickly build and maintain effective relationships with influential media contacts
  • Understanding what makes for good digital and social media content and the ability to cross-promote
  • Experience in balancing the needs of a multitude of clients – ability to remain organized and multi-task on a deadline
  • High degree of attention to detail in all areas, from performing research to crafting client- and public-facing materials
  • Working on integrated accounts
  • Clear, concise and expedient writing skills


Our ambition is simple – to become the most passionately recommended agency in the world. If you are a communications professional that shares our Social Purpose values of embracing imagination, collaborating fiercely, digging deeply, standing up for the right idea, liberating greatness and making a positive impact there's a home for you at Porter Novelli—Join Us.


Porter Novelli is an equal opportunity employer. We do not discriminate in any aspect of employment against any person on account of race, creed, color, religion, national origin, ancestry, sex, sexual orientation, gender identity and expression, disability, disabled veteran, veteran of the Vietnam era or other eligible veteran, age, marital status, veteran status, or physical or mental handicap unrelated in nature and extent to an individual's ability to perform a job or any other characteristic protected by the employment discrimination laws in any state or political subdivision in which Porter Novelli does business.


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